Frequently Asked Questions

Hours vary by location and may change for events. Please check the latest information on ourLocationspage.

Reservations are available only at UNO RAMEN -Sanjo- SUSHI & IZAKAYA through ourreservation website.

Only our Sanjo location currently accepts reservations. Gion, Kyoto Station and Kyoto Umekoji do not take reservations; please visit during opening hours.

Takeaway is available, with a separate charge for containers. During busy periods, orders are prepared in sequence with dine-in orders, so there may be a wait.

We accept cash, credit cards, contactless payment, PayPay and selected transit IC cards.

Please follow the instructions at the restaurant. Waits may be longer around 18:00–20:00 and during the spring and autumn travel seasons. Please avoid obstructing neighbors or pedestrian traffic.

Yes. Every menu item is gluten-free. We do not use wheat flour in our kitchens, and our noodles are made at our own dedicated gluten-free noodle facility.

Every item is 100% vegan and made only with vegan ingredients.

It began about sixteen years ago, when soy milk pâtissière Yukiko Uno made a cake for a boy with 23 food allergies. We want visitors from around the world to experience Japanese food culture in Kyoto regardless of allergies or beliefs. This Ramen was born not as a trend, but as hospitality.

In 2013, our soy milk pâtissière began breeding a soybean truly suited to soy milk. Koujun is sweet, rich, free from bitterness and high in amino acids that create umami. It produces natural depth without relying on seasonings. Every bowl of UNO RAMEN begins not in the kitchen, but in the field.

Every menu item is gluten-free, vegan and nut-free. For other allergies, please tell our staff before ordering. We may not be able to accommodate every request.

Alcohol is not used in our food. Alcoholic beverages are served, and alcohol-based sanitizer is used for cleaning.

We offer dishes without the five pungent roots: Setsugetsu Ramen, creamy okara croquettes, sprouted brown rice with seared soy milk cheese, and edamame. Please also confirm with our staff when ordering.

We are not halal-certified. Setsugetsu Ramen, nuggets, sprouted brown rice with seared soy milk cheese, and edamame may suit stricter requirements. Please ask our staff according to your own standards, including whether fermented foods are acceptable.

We do not have private or affiliated parking. Please use a nearby paid car park.

We do not have bicycle parking. Please use a nearby public bicycle park, and do not park in residents’ spaces or on surrounding roads.

The nearest station varies by location. Find each address, map and station on ourLocationspage.

We do not currently ship overseas. Any future availability will be announced on this website.